October 2026

Privacy
Policy

The Accountants and Tax Agents Institute of New Zealand Incorporated (ATAINZ) is committed to protecting your privacy and handling personal information responsibly.

This Privacy Policy explains how we collect, use, store and disclose personal information through our website, membership services and related activities, in accordance with the New Zealand Privacy Act 2020.

1. Information We Collect

We may collect personal information when you:

  • Contact us through our website, email or other channels.

  • Apply for or maintain ATAINZ membership.

  • Register for events, training or professional development activities.

  • Submit a complaint or enquiry.

  • Subscribe to newsletters or other communications.

  • Use our website, member directory or online services.

The information collected may include your name, contact details, business or professional information, membership details, event registrations, correspondence and other information you choose to provide.

We may also collect limited technical information about how visitors use our website, such as browser type, device information and website activity.

2. How We Use Your Information

We collect and use personal information where reasonably necessary to:

  • Process and manage membership applications and renewals.

  • Provide membership services, resources and support.

  • Respond to enquiries and requests.

  • Administer events, training and professional development.

  • Manage complaints and disciplinary procedures.

  • Maintain membership records and our member directory.

  • Communicate relevant ATAINZ news, updates and opportunities.

  • Improve our website and services.

  • Meet our legal and regulatory obligations.

We will only use personal information for the purposes for which it was collected, or for other purposes permitted by law.

3. Sharing Your Information

ATAINZ does not sell personal information.

We may share information with trusted service providers who assist with website hosting, membership administration, communications, events and other operational services.

Information may also be shared with relevant parties where necessary to administer our membership rules, complaints or disciplinary procedures, or where required or permitted by law.

Where a formal complaint is submitted, relevant details and supporting information may be provided to the ATAINZ member concerned and those responsible for reviewing the complaint.

4. Member Directory

ATAINZ provides an online directory to help the public find ATAINZ members.

Professional and business information included in the directory may be publicly accessible. Members can contact ATAINZ to enquire about their directory information or request corrections.

5. Website Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity and improve the user experience.

Some cookies may be provided by third-party services integrated into our website.

You can manage or disable cookies through your browser settings, although this may affect some website functionality.

6. Storage and Security

We take reasonable steps to protect personal information against loss, unauthorised access, misuse, modification or disclosure.

Personal information may be stored using secure third-party platforms that support our website and membership services.

Some service providers may process or store information outside New Zealand. Where applicable, we will take steps to ensure overseas disclosures comply with the Privacy Act 2020.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required by law.

7. Accessing and Correcting Your Information

Under the Privacy Act 2020, you have the right to request access to personal information we hold about you and to request corrections where information is inaccurate or incomplete.

To make a request, please contact us using the details below.

We will respond in accordance with our obligations under New Zealand privacy law.

8. Third-Party Websites and Services

Our website may contain links to external websites or use services provided by third parties.

These services may have their own privacy policies and information-handling practices. We encourage you to review their policies when using external websites or services.

9. Privacy Concerns and Complaints

If you have any questions or concerns about how your personal information is handled, please contact ATAINZ in the first instance.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner at www.privacy.org.nz.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal obligations.

The most current version will be published on this page.

11. Contact Us

For privacy enquiries, access or correction requests, please contact:

Accountants and Tax Agents Institute of New Zealand Incorporated (ATAINZ)

Email: admin@atainz.co.nz

Phone: 0508 282 469

Website: www.atainz.co.nz